Refund Policy

Last updated: 30 June 2026

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You will also need the receipt or other proof of purchase.

To start a return, please contact us at theorganicstage@gmail.com.

Returns should be sent to the following address only after your return request has been approved:

Organic Stage
MCH Colony, 10-3-16/1
Mehdipatnam
Hyderabad, Telangana 500028
India

If your return is accepted, we will provide instructions on how and where to send your package. Unless otherwise agreed by us, customers are responsible for the cost of return shipping. Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, you can contact us at theorganicstage@gmail.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item. We will evaluate the issue and work with you to provide an appropriate resolution.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Custom or personalized products.

• Perishable goods (where applicable).

• Personal care products (where applicable).

• Hazardous materials, flammable liquids, or gases.

Unfortunately, we also cannot accept returns on:

• Sale or clearance items.

• Gift cards.

If you have any questions about whether your item is eligible for return, please contact us before sending it back.

Exchanges

The fastest way to receive a different item is to return the original item in accordance with this policy. Once your return is accepted, you can place a separate order for the replacement item.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank, credit card company, or payment provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at theorganicstage@gmail.com.